Shipping & Returns Policy
Shipping
Processing Time
Orders are processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a shipping confirmation with tracking information.
Shipping Methods
Standard Shipping
3-5 business days via USPS Priority Mail or UPS Ground
Expedited Shipping
1-2 business days via UPS 2nd Day Air
Overnight Shipping
Next business day via UPS Overnight
Shipping Destinations
We currently ship to all 50 states in the continental United States. Delivery times may vary based on location. Alaska and Hawaii may incur additional shipping fees.
Shipment Protection
All items are carefully packaged and insured during transit. Clubs are shipped in protective cases or wrapping to prevent damage. If an item arrives damaged, contact us within 24 hours for a replacement or refund.
Returns
Return Window
You have 14 days from delivery to initiate a return. Items must be returned within 21 days of delivery to qualify for a refund.
Return Eligibility
Items are eligible for return if:
- • Item is in the same condition as received (no use on the course)
- • Item has not been tested or swung
- • Item includes all original components and packaging
- • Item was purchased within the return period
Non-Returnable Items
Due to the unique nature of our inventory, items showing any signs of use cannot be returned. This includes:
- • Clubs that have been used or tested on the course
- • Items with new wear, scratches, or marks
- • Items without original packaging or components
How to Initiate a Return
- Contact support@fairwaydeals.com with your order number
- We'll provide you with a prepaid return shipping label
- Pack the item securely with all original components
- Ship the item back to us
- Once received and inspected, we'll process your refund
Refunds
Once we receive and inspect your returned item, refunds are processed within 5-7 business days to your original payment method. Original shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately (within 24 hours of delivery). We'll arrange a replacement or full refund at no cost to you.
Questions? Contact our support team at support@fairwaydeals.com for assistance with shipping or returns.