Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
How does Fairway Deals grade their clubs?
We use a comprehensive four-tier grading system: Excellent (minimal cosmetic wear), Very Good (light use marks), Good (moderate wear but fully functional), and Fair (significant wear but plays as intended). See our Grading Policy for detailed specifications.
Are all items one-of-a-kind?
Yes! Every club in our inventory is unique. Once an item is purchased, it's gone forever. We recommend adding items to your cart quickly if you find something you love.
Can I buy multiple of the same club?
No, our inventory system only allows one of each item per order. This ensures all our customers have a fair chance to purchase the clubs they want.
How long does shipping take?
Orders typically ship within 1-2 business days. Standard shipping takes 3-5 business days, and expedited shipping takes 1-2 business days. See our Shipping & Returns Policy for full details.
Do you offer international shipping?
Currently, we only ship within the continental United States. International customers can reach out to us to discuss custom arrangements.
What is your return policy?
We offer a 14-day return window from delivery. Items must be in the same condition as received (no swings or testing on the course). See our Shipping & Returns Policy for complete details.
Can I see more photos of a club before purchasing?
Each product page shows the condition rating and detailed specifications. For additional photos or inspection details, please contact us at support@fairwaydeals.com.
What about shaft specifications?
We list shaft material, brand, model, flex, and weight for every club when available. If you have specific shaft preferences, use our filters to narrow down your search.
Do clubs come with headcovers?
Headcover inclusion varies by item and is clearly marked in the product specs. Woods, hybrids, drivers, and putters sometimes include original or aftermarket headcovers.
What is the BuyMyBallz partnership?
BuyMyBallz is our partner via Shopify Collective. You can browse and purchase quality used golf balls directly through our store and have them shipped with your club order.
Can't find what you're looking for? Contact us at support@fairwaydeals.com